Who We Are
Mission:
GeekPack® exists to empower women to change their lives for the better through the power of code, community & confidence. We teach valuable technological & business building skills, provide a supportive and encouraging community, and deliver the confidence to believe that ANY dream is possible to achieve.
Core Values:
- We touch the world with purpose, every day making something better than when we found it. We see every day as a whiteboard on which to draw the dreams of our community until we make them real together.
- We believe ANYONE can learn to code with the right instruction & community. We demolish the status quo by opening the door so often closed to women and girls through inexhaustible empathy and an unwavering, supportive community.
- Create wildly successful students. We revel in the joy we see when our students grow in character and confidence through learning to code. We share in their happiness, support their growth, and celebrate each other’s wins.
- Go above and beyond. From providing support & encouragement in our community, to serving our customers, or helping our colleagues, our shared love for our Mission empowers us to go beyond what we thought was our “best” in service to our cause.
- Compassion for Community. We know we are nothing without our community and we show it by the deep empathy, respect and patience we give in every interaction. The positive environment we build has an individual focus but with a family feel, cultivated by listening longer, harder, and deeper so that everyone feels heard.
Vision:
Five years from now, GeekPack® will be serving over 100,000 women and girls who are learning to code in our supportive community while dramatically building their confidence. We will be THE industry standard for empowering female coders around the world.
Mission of Julia Taylor’s Executive Assistant
The mission of the Executive Assistant is to serve Julia Taylor primarily, and the GeekPack® team, secondarily, by protecting, preparing, and participating in focused, strategic work as well as rejuvenating rest.
The GeekPack® team is a small but highly productive group that are primarily responsible for serving WP Rockstar Students, the GeekPack® Community & the Screw the Commute Community. The small size of the team, combined with the complexity of cross-functional collaboration internally and managing a quickly growing brand externally create the need for ongoing operational, administrative support, and collaboration.
Job Description
As the GeekPack® team continues to grow, we are bringing onboard an Executive Assistant who can commit to us long-term and is interested in investing themselves in our business and team.
This role is a bit of a Jill-of-all-trades (or Jack) as we’re looking for a multi-talented “rockstar” to become an integral part of this team.
This is ONE role, which is the perfect fit for someone who loves to take on whatever is thrown at them in terms of supporting Julia and the team and ensuring that the business runs smoothly, doesn’t shy away from a challenge, takes great pride in their work and can see the bigger picture that they’re facilitating.
The specific tasks that make up a given day in the life of this Executive Assistant will change from day-to-day based on the needs of the CEO and the GeekPack® team, but will generally be accomplished under direction from Julia or Beth, the COO, through the areas of responsibility below:
- Email management: Organize emails into the necessary action folders, replying to customer support emails & unsubscribing from/removing spam emails.
- Task management: Monitor incoming task requests for CEO, and work closely with her to clearly keep up with priorities and deadlines as they fluctuate based on the needs of the business and progress from key partners.
- Calendar management: Manage all incoming & outgoing scheduling requests along with an “Ideal Week”, to keep Google Calendar updated with a complete and accurate picture of daily meetings, appointments, and protected focus time.
- Customer service: Monitor live chat on our website, handle payment issues/requests.
- Course management: Adding/updating content in membership area, creating FB event banners, organizing experts for GeekPack, testimonial management.
- Meeting & event preparation: Ensure all scheduled meetings have a prepared agenda, location, and any related resources ready and available before the actual meeting begins.
- General administrative tasks: Paying invoices, transcription, order swag, research/order gifts, proofreading, Google Drive organization, etc.
- Personal tasks & travel support as needed by the CEO
Requirements:
This role is right for you if…
- You are PASSIONATE about the GeekPack® Mission, Core Values & Vision
- You have a high level of flexibility: With the nature of the CEO’s role as the primary leader of the WP Rockstar Program and the GeekPack® community, things can change very quickly for her on a regular basis. Her EA needs to be someone who is very flexible, adaptable, responsive, and not easily flustered by a change of plans.
- You anticipate needs: As a part of our commitment to enabling our CEO to serve our company, WP Rockstar students, and GeekPack® community members at the top of her game, our EA will strive to anticipate needs and eliminate friction at work and home whenever possible. This means you know how to stay five steps ahead of your leader, clearing the path for her to make her greatest contribution.
- You are solution oriented: This person will know there are many roads that lead to the destination, but will be focused on the best solution for the problem at hand.
- You are an excellent communicator: The EA must be an excellent communicator, in both written and oral form. This includes proficiency in spelling, grammar, and punctuation. This also includes being able to take a large amount of information and summarize it quickly both in writing and orally on a regular basis. You must also be able to track communication (and be very responsive) across multiple channels without losing any details. Those channels could include in-person meetings, virtual video calls, Slack messages, text messages, Voxes, and/or emails.
- You can maintain a high level of discretion: Since our EA will regularly work with confidential information and occasionally high-profile individuals, discretion and sensitivity regarding confidential information is a must.
- You have a positive attitude: Our executive assistant will have a can-do spirit, is fun to be around and does not complain, make excuses, or gossip.
- You work well with a team: This EA role will work closely with other GeekPack® team members and will need to be able to collaborate and communicate well with them.
Ideally, you are familiar with these tools (or willing to learn them in detail):
- Kartra
- ConvertKit
- Bonjoro
- ClickUp
- Canva
- ClickFunnels
- Drift
- WordPress
- Slack
- Manychat
- Voxer
- Dubsado
- YouTube
- Google Suite: Docs, Spreadsheets, Forms, etc..
- Other systems as needed
Nitty Gritty Job Details:
- Starts ideally December 2020
- Part-Time, hourly (high potential to grow to a full-time opportunity)
- Eastern, Mountain, Central and Pacific time zone based applicants only
- Applicants must be proficient in the English language
What We Can Offer You:
- 100% Remote work: Work wherever you’d like as long as you’re responsive on a daily basis and complete tasks on or before their due date. However, due to the nature of some tasks, we will require someone who is Eastern, Mountain, Central and Pacific time zone based.
- Flexible: We do our best to be flexible to you. Need to travel or take time off for whatever reasons? Let us know in advance and we’ll make it work!
- Supportive & fun team: We want you to be happy and cared for on this team. We support each other and we’re all about having a good time while getting high quality work done.
- Do good: You’ll be part of a team that is empowering hundreds of women (and some awesome men) from all around the world so that they can achieve their dreams and live life on their own terms.
- Goal-based team rewards & bonuses. We’re going to be implementing team benefits (such as bonuses and team days) that are hinged on cumulative goals to achieve.
- Yearly salary reevaluations: We’re happy to reevaluate salaries and duties once a year starting after the first year with the company.
- Major growth potential: If we love you and you love us, there will be major growth potential in our company. We’re growing rapidly but we’re a small team so when we expand, you will automatically move up the chain and take on more roles and responsibilities in the coming years.
How to Apply:
Please submit your application here: https://airtable.com/shrjFCgryvFpeodLb
What we’re looking for in the application form:
- Testimonials and any references that you have
- Your desired hourly rate and current availability
- Your personality assessment responses
- Answers to all listed questions in the form
- A quick Loom video (less than 3 minutes please!) — with answers to the following questions:
- 3 reasons you think you’re the *perfect* person for the EA position based on the job description and what GeekPack® is all about
- Why us?
- Your current and desired work load for a long term arrangement. Are you happy and have the availability to grow with us over the coming months?
- Are you excited by the possibility of new tasks being asked of you weekly? Or do you prefer having a weekly routine and scheduled list of tasks?
- What is your superpower?
- Anything else you’d like us to know 🙂
